Due to the increase in Iphone and Android support calls we are listing the directions on how to setup these phones.  Please follow directions and then contact support if you still have problems.

iPhone/iPad

1. Click Add Account…
2. Choose Other from list of mail providers
3. Choose Add Mail Account
   1. Enter information into New Account settings
   2. Name – Your name
   3. Address – your email address
   4. Password – your email password
   5. Description – a description
   6. Click “Save”
4. Select “POP” from choice of IMAP & POP
5. Enter information into “Incoming Mail Server” settings
   1. Host name – pop.domain.com
   2. Username – Your email address
   3. Password – should be set to value from previous step
6. Enter information into “Outgoing Mail Server” settings
   1. Host name – smtp.domain.com
   2. Leave username and password blank
7. Click "save"
   1. You may be prompted with a message indicating that you cannot connect using SSL. Answer yes to the option to try without SSL.
8. If you still get an error when trying to send/receive, make sure that your Authentication setting in Advanced is set to "MD5 Challenge-Response"

Please allow up to 5-10 minutes for the verify process to finish.

Android Device

1. Go to your email application, hit menu, and click add account.
2. Enter your email address and password. Then click the next button.
3. Select pop3
4. Enter your user name - your full email address (default is incorrect)
5. Enter your password
6. Enter pop3 server as specified in your email account setup instructions (ie pop.domain.com)
7. Set security type to none
8. Select next
9. Enter the smtp server (different from specified in your email account settings instruction). Use "mail34.bizsiteservice.com"
10. Confirm that your port is set to 587
11. Set security type to none
12. Confirm that require signin is checked
13. Verify user name and password are correct
14. Select next and finish setting your preferences

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